Every guest preference, every ritual of the principal, every hard-won detail of service — preserved in one elegant system that stays with the yacht, no matter who walks down the gangway.
Today, the world's finest yachts run their hospitality on scattered PDFs, spreadsheets, WhatsApp threads, dog-eared binders — and the memory of a chief stewardess who might hand in her notice tomorrow. When crew leave, years of knowledge leave with them.
source of truth for every preference, every profile, every trip — owned by the yacht, not the crew.
knowledge lost to crew turnover, season changes, or a misplaced binder.
of accumulated hospitality intelligence that makes every trip better than the last.
Steward is not yacht management software. No maintenance logs, no provisioning, no task lists, no schedules, no accounting. It does one thing to perfection: it remembers how every person aboard likes to be looked after.
A living profile for every guest — allergies, dining and drinks, cabin setup, activities, discretion rules. Organised the way service actually works, refined with every trip.
The most important record aboard. How he is addressed, how mornings unfold, the table, the cabin, the unwritten rules — a concierge dossier, not a CRM entry.
Monaco 2025. St. Barths 2026. Every trip adds a chapter, and every detail carries forward — so returning guests are remembered perfectly.
Not a planner. Each trip is a chapter of the record: who was aboard, which preferences were in play, and what the crew learned — captured in a debrief before it fades.
Send each guest a private, beautifully branded link — boarding details on their side, preferences flowing into their profile on yours. Returning guests find their form already filled in: two minutes to confirm, done.
"The principal dislikes business talk at breakfast." Fifteen seconds to note, tagged once, surfaced everywhere it matters — and it stays with the yacht, regardless of who leaves.
Log in to an executive briefing: the preferences in play today, allergies aboard, guests joining, occasions approaching. Everything the interior team needs, before service begins.
"Birthday tomorrow." "Guest prefers oat milk." "Peanut allergy aboard." Quiet, minimal, and always at the right moment.
One account per yacht. Unlimited crew, unlimited guests, unlimited history. The knowledge belongs to the vessel — forever.
Each trip adds to the record. By the third season, Steward knows your guests better than a first-year stewardess ever could — and it never rotates off.
From the chief stewardess running a fourteen-cabin interior to the captain answering to the principal's office — Steward is designed for the whole hospitality team.
Steward holds some of the most intimate information in the world — the routines, preferences, families, and medical details of high-profile individuals. We built the entire platform around one assumption: this data must never, ever leak. Every layer of Steward is engineered to the standard your principals already expect from their family office and private bank.
Every record is encrypted in transit and at rest with AES-256 — the same standard used by private banks. Preference records, photos, and documents are stored in encrypted, access-controlled vaults.
Every crew member sees only what their role requires. A junior stewardess sees service preferences — not medical notes, security details, or the principal's private information. You decide who sees what, down to the field.
Each yacht's data lives in complete isolation. No shared databases, no cross-vessel visibility, no aggregation. Your principal's dossier exists in exactly one place — yours.
Every view, every edit, every export is logged — who, what, and when. If a device goes missing or a crew member departs, you can see exactly what was accessed and revoke access instantly.
Access requires more than a password. Two-factor authentication, single-session controls, and instant deactivation the moment a crew member signs off the vessel for the last time.
The yacht owns its data — never Steward, never third parties. Nothing is sold, shared, or used to train anything. Export everything at any time, or request complete deletion and it is gone. Permanently.
"The most discreet crew member aboard is the one that can't talk."
No tiers. No per-user fees. No contracts. Software worthy of the vessel it serves shouldn't come with a rate card that needs explaining.
See how Steward preserves everything your crew knows — in a private 30-minute demo tailored to your vessel.
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